21 Ways To Defuse Anger And Calm People Down Learn peacekeeping skills you'll use to prevent blowups, mediate disputes, and foster teamwork Disputes bring your workplace to a halt, and mishandled anger damages relationships and stifles teamwork. But the good news is, you can learn to manage other people's anger and turn it into a catalyst for positive change. With this program, you'll discover 21 specific anger-reducing techniques you can use with your coworkers, customers, employees, bosses, or anyone else who needs a cool head to calm them down. Click to view a sample:   Program Highlights The first thing to do when confronted by an angry coworker How to keep yourself calm when provoked by an angry person Ways to help coworkers sidestep emotions and concentrate on solutions One thing you should always do before jumping into the middle of a conflict Precise language to use in the heat of outbursts, hostility, and personal attacks

How to Deal with Negativity DVD

Type	Product	Code	Item Price
DVD	DVD	21040DVD	US $149.95	Buy Now	Save to Wish List
Audio CD	4 audio CDs & workbook	20293CD	US $89.95	Buy Now	Save to Wish List
Workbook	Additional CD workbook	30293	US $12.95	Buy Now	Save to Wish List
MP3	Digital audio & downloadable workbook	DA1002	US $19.95	Buy Now	Save to Wish List